Although physical presence at the station is required to register cases such as mugging, dacoity and robbery, other cases such as loss of mobile phones and documents can be registered on e-lost, which was launched in the first week of July. The information available on the app website indicates that youths have reported more cases of lost property than the elderly.
Statistics from July till the first week of December accessed by TOI show that loss of mobile phones account for 19,075 e-complaints on the app, a third of the total number of complaints lodged using the app — 57,310. Among important documents that were reported lost on the app, driving licence topped the list, with 7,724 complaints, while 2,262 individuals reported loss of education certificates in the five-month period.
City police commissioner NS Megharikh said, “An acknowledgement is given to the complainant soon after the e-complaint is filed. This helps the individual apply for duplicate SIM cards, driving licence and other important documents.”
Abhishek Goyal, deputy commissioner of police (traffic) and the officer in charge for e-lost app, observed that most complaints were registered from the central business district. “Areas such as Indiranagar, Koramangala, HAL and Shivajinagar account for most of the complaints. We also receive a lot of complaints from Peenya and Rajajinagar,” he added.
Most common valuables lost in city
Total number of complaints registered on e-lost: 57,310*
Mobile phone, driving license, education certificates, pan card, voter ID, aaadhar card, debit and credit cards, passport, ration card, laptop, cheque book, bank passbook, gas connection documents, railway tickets, air tickets, iPad, video camera
Source: Bengaluru City Police
